Frequently asked questions
We offer a wide range of jewellery including rings, earrings, necklaces, bracelets, and more. Our selection includes both fine and fashion jewellery made from a variety of materials such as gold, silver, diamonds, and gemstones.
We have an online store and our online store offers the same great selection and allows customers to shop from anywhere.
You can determine your ring size by using a ring sizer or by measuring the circumference of your finger using a piece of string or a strip of paper. You can also visit a local jeweller or ask a friend to measure your finger using a ring sizer tool. Keep in mind that ring sizes can vary slightly, so it's a good idea to have your finger measured professionally for the most accurate size.
Yes, we offer gift wrapping and gift cards for all of our jewellery items. You can select the gift wrapping option at checkout, and we will carefully wrap your item in a stylish gift box. We also offer gift cards in various denominations that can be used towards any purchase at our store.
Proper care is important to keep your jewellery looking its best. We recommend removing your jewellery when performing activities that may cause damage, such as sports or housework. You should also avoid exposing your jewellery to harsh chemicals and store it in a safe, dry place
when not in use. Regular cleaning with a soft cloth and a mild soap and water solution can help to keep your jewellery sparkling.
Yes, we offer a warranty on all of our jewellery items. Our warranty covers defects in materials and workmanship under normal use for one year. In addition, we offer a returns policy for items that are not what you expected or are not suitable.
We accept various forms of payment including credit cards, debit cards, PayPal, and Apple Pay.
Yes, we offer free standard shipping on all orders over $89 for domestic and orders over $150 for international. Expedited shipping options are also available for an additional fee.
You can track the status of your order by logging into your account on our website. You will receive a confirmation email with tracking information once your order has shipped. You can also contact us if you have any questions about the status of your order.